Frequently Asked Questions

Frequently Asked Questions

Photo by Chappy Achen


Please review the below for your questions. If you do not see an answer below, reach out to the Big Turn team on Facebook, Instagram or through email at for assistance. 


  • I want to play! How can I submit my music?
    • Submit your music when our applications open in the summer. Keep an eye on our social media accounts or sign up for our emails (scroll to the bottom of this page and sign up) to be the first to know. We'll promote a LOT. 


  • I want to get involved! How can I get involved?
    • Reach out to our team on the Sponsorship page to learn about potential sponsorship opportunities. 



  • Where do I pick up my wristband? When can I pick up my wristband?

    • BTMF ticket holders must exchange their tickets (printed ticket or confirmation email ready on phone) for wristbands before going to any BTMF venues. Wristbands are non-transferrable and non-refundable. One wristband per person. Each individual accessing the event must have their wristband on their wrist at all times.

    • Wristband exchange will only be available day-of on Friday, February 16 and Saturday, February 17 this year. Wristband exchange before the fest will not be available.

    • Wristband exchange will happen at the Sheldon Theatre Box Office, 443 W 3rd St, Red Wing, MN 55066, through the BTMF staff from 12-9PM daily. The team will be able to exchange your wristband, complete payment of day-of purchase, and assist with merch orders. 

    • Note: Tickets may only be picked up by the original buyer with valid photo ID.

  • Can I buy tickets in person? Where can I do that?

    • You can buy 1-day and 2-day passes at the Sheldon Theatre from Big Turn staff between 12-9PM on Friday, February 16 and Saturday, February 17. Passes are also available online. You can pay with cash or card. 

  • Can I buy or pick up tickets at each individual venue?

    • No. Wristbands are available exclusively online at before Friday, February 16. During the event, you can purchase tickets from BTMF staff at the Sheldon: 443 W 3rd St, Red Wing, MN 55066. 

  • When do prices increase?
    • Prices increase as each tier sells out and will change to day-of pricing at 12:01AM on Friday, February 16. Day-of prices will then be applied to Friday and Saturday 1-day passes, along with 2-day weekend passes.

  • Does my wristband let me see all the artists performing?

    • Yes! Your wristband is your ticket to enter the festival, each venue, and all artist performances. Note there are venue capacities that are required for each venue. Arrive early if there’s a band you REALLY want to see. 

  • Can I change my ticket from a one day to a two day?

    • Yes. Contact us at and we’ll be able to provide guidance on changing your ticket. We look forward to seeing you both nights!

  • I can no longer make it. Can I get a refund? 

    • No, we are not able to offer refunds. We are able to transfer your ticket to another individual’s name. Please contact us at to transfer your ticket.

  • What if a venue is full?

    • With 21 venues ranging in size from 30 capacity to 500, it’s bound to happen. But no fear! There are plenty of venues and space for nearly 3,500 people - meaning plenty of venues will have capacity. 

  • What if there’s inclement weather?

    • We're Minnesotans - we know the weather in Febrrruary can be tough, but feel confident that BTMF will happen rain or shine or snow or blizzard. We did take this into account when planning a winter festival in Minnesota. As a reminder, wristbands are non-refundable, even in inclement weather. 



  • Are you doing Log Books this year?

    • Not the Log Books you've seen in the past. The festival is moving towards a more sustainable model and wanted to cut down on paper use. Instead of a full book, we are offering 1-page that can be folded to fit in your pocket. These will be available at venues starting the week of the event and throughout the weekend.

  • Is there a map of the festival?

    • Youbetcha! The map is coming soon and will be available at 

  • Will you have merchandise for sale?

    • This year, we’re doing more merch than ever before. Beanies, limited edition Buoy tees, scarves and patches are available. There are a few items left for pre-order and available HERE. Scroll down to Artists can also bring their own merch. Artist merch will only be available at the venue where the specific band plays. 

    • Pre-ordered merch will be picked up with your wristband. Please bring your receipt and or ticket email that purchased the merchandise. 

    • Week of and day-of the event, merchandise will be available exclusively at Tootsie Too's in downtown Red Wing. 


  • Where is Big Turn?

    • Big Turn is located at 16, yes SIXTEEN, venues throughout the prettiest little town of Red Wing, Minnesnowta. Most venues are within a 3-block radius! 

  • I’m driving to Big Turn. Where can I park?

    • Red Wing is a parking-friendly city. There is tons of street parking, a few ramps throughout the downtown. As always - be safe and don’t drink and drive!


  • How do I get back to my hotel safely?

    • Please be responsible. Many of the venues are within walking distance so you shouldn’t need to drive between them. Lyfts, taxis, and other means of transportation are available to take you home safely.



  • What can’t I bring?

    • Please view the list below to see what you can and cannot bring in specific to different areas of the festival.

    • Prohibited items:

      • NO Glass

      • NO Weapons

      • NO Drones

      • NO Illegal Substances including drugs or drug paraphernalia 

      • NO Outside Alcohol or beverages unless it is a sealed water bottle

      • NO Professional Cameras (with detachable lenses longer than 2” long)

      • NO Pets (even really, really tiny ones)



  • We make every effort to create a safe and secure environment at Big Turn. If you need any assistance, find the Venue Captain at the nearest venue or BTMF staff member. 


  • How do I become a partner or sponsor?

    • If your company would like to be a festival sponsor, please email us at with as much info as possible on your company, as well as your contact info, and we will be in touch soon.

  • How can I get involved? Can I volunteer?

    • Sign up HERE if you'd like to be a last minute volunteer. 







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