Frequently Asked Questions

Frequently Asked Questions

Photo by Chappy Achen

 

TICKETS:

  • Where do I pick up my ticket? When can I pick up my tickets?

    • BTMF ticket holders must exchange their tickets (printed ticket or confirmation email ready on phone) for wristbands before going to any BTMF venues. More information on wristband exchanges will be available in the new year. Wristbands are non-transferrable and non-refundable. One wristband per person. Each individual accessing the event must have their wristband on the their wrist at all times.

  • Does my wristband let me see all the artists performing?

    • Yes! Your wristband is your ticket to enter the festival, each venue, and all artist performances. Note there are venue capacities that are required for each venue. Arrive early if there’s a band you REALLY want to see. 

  • Can I change my ticket from a one day to a two day?

    • Yes. Contact us at bigturnredwinghelp@gmail.com and we’ll be able to provide guidance on changing your ticket. We look forward to seeing you both nights!

  • I can no longer make it. Can I get a refund? 

    • No, we are not able to offer refunds. We are able to transfer your ticket to another individual’s name. Please contact us at bigturnredwinghelp@gmail.com to transfer your ticket.

  • What if a venue is full?

    • With 21 venues ranging in size from 30 capacity to 500, it’s bound to happen. But no fear! There are plenty of venues and space for nearly 3,500 people - meaning plenty of venues will have capacity. 

  • What if there’s inclement weather?

    • We're Minnesotans - we know the weather in Febrrruary can be tough, but feel confident that BTMF will happen rain or shine or snow or blizzard. We did take this into account when planning a winter festival in Minnesota. As a reminder, wristbands are non-refundable, even in inclement weather. 

 

EXPERIENCE:

  • Is there a map of the festival?

    • Youbetcha! The map is coming soon and will be available at bigturnmusicfest.com. 

  • Will you have merchandise for sale?

    • This year, we’re doing more merch than ever before! Keep an eye on our website and social media accounts for updates on merch availability, pricing, and how to pick up. Artists can also bring their own merch. Artist merch will only be available at the venue where the specific band plays. 

TRAVEL:

  • Where is Big Turn?

    • Big Turn is located at 21, yes TWENTY ONE, venues throughout the prettiest little town of Red Wing, Minnesnowta. Most venues are within a 3-block radius! 

OTHER:

  • What can’t I bring?

    • Please view the list below to see what you can and cannot bring in specific to different areas of the festival.

    • Prohibited items:

      • NO Glass

      • NO Weapons

      • NO Drones

      • NO Illegal Substances including drugs or drug paraphernalia 

      • NO Outside Alcohol or beverages unless it is a sealed water bottle

      • NO Professional Cameras (with detachable lenses longer than 2” long)

      • NO Pets (even really, really tiny ones)

      • *ALL ITEMS ARE SUBJECT TO CHANGE WITHOUT NOTICE

 

SPONSORSHIP AND GETTING INVOLVED

  • How do I become a partner or sponsor?

    • If your company would like to be a festival sponsor, please email us at bigturnredwing@gmail.com with as much info as possible on your company, as well as your contact info, and we will be in touch soon.

  • How can I get involved? Can I volunteer?

    • Volunteer applications will be launching soon in December. You will be able to sign up on our website. Check back at our social media for updates. 

 

 

 

 

 

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